Work with our Growing Company

Home Reports is hiring, apply today!

At HomeReports.org, our focus is simple:

We strive to provide the best property report services. Period. We have built a winning culture from the inside out and our team is driven to deliver the industry’s best service, best infrastructure, and best tools to do whatever job you need done in the industry.

teamwork

Amazing Service.
Casual Culture.

It’s simple: we love what we do. In a growing Home Reports market, we foster a culture that enriches our employees minds, ensuring they always have challenges and opportunities to learn and grow. Plenty of fun. Always interesting. Join us and be a part of building better reporting products.

More than just work.

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Growth

Expand your knowledge by taking advantage of training programs, certifications, internal resources, and more.

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Technology

We love tech, so it’s no surprise we provide the best hardware, software, and work stations to our employees.

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Social

Join fellow employees for company outings, happy hours, ping pong, and the biggest holiday party around.

Careers with HomeReports

Customer Service Representative: (Posted Oct 30, 2015)

In the property and real estate industry, outstanding customer service is essential. Much of our efforts go into ensuring the customer is satisfied with their purchase and can contact us with any questions. This is a challenging task to pull off, and we need experienced individuals to help maintain our high level of customer care.

Responsibilities

  • Answering all customer inquiries and communications in a professional and timely manner.
  • Receives, processes and verifies the accuracy of orders from customers utilizing the organization's internal CRM/mainframe systems and customer purchase orders.
  • Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.

Qualifications

  • Required to have 2 years progressive customer service or direct marketing experience.
  • Must work well under pressure, be able to juggle many projects simultaneously, and have excellent interpersonal and communication skills.
  • Must also have an excellent sense of priorities.
  • Must be bilingual with data base management experience.

Assets

  • Contributes to the development and maintenance of standards, policies and procedures regarding customer service
  • Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.
  • Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior management adoption and/or changes to policies and guidelines to reflect circumstances within the customer service area.
  • Responsible for actively ensuring the retention of the organization’s customer base which includes promoting the organization to existing customers.

Data Specialist (Updated Nov 23, 2015)

In the property and real estate industry, data is key. Much of our efforts go into ensuring the information we provide our end users is up-to-date. This is a challenging task to pull off, and we need experienced individuals to help update and maintain our databases.

Responsibilities

  • Perform extracting, importing, and exporting of data in various database applications.
  • Audit data on a regular bases to ensure data integrity and quality.
  • Assist in maintenance, back up, and security of business data.
  • Assist in implementation, testing, and validating data and software systems.
  • Testing in systems to ensure non-corrupted/inaccurate data.

Qualifications

  • Minimum Bachelor’s degree in Computer Sciences or Information Sciences.
  • 2-4 minimum years of professional experience with data implementation.
  • Proficient use of MySQL queries and database creation.
  • Knowledge of the SDLC life cycle

Assets

  • Excellent use of PowerPoint & slideshows to show database design & data reports.
  • Well-spoken in front of team members & clients.
  • Attention to critical detail, ability to stay organized at all times.
  • Organized & fiscally responsible.